Summary

Thank you for visiting FranNet's website or visiting us through one of our interactive advertisements. FranNet is committed to protecting and safeguarding your privacy on the Internet. We've developed our privacy policy from industry guidelines and standards, and local, national and international laws. This summary highlights our strong commitment to protect your privacy. Thanks again for placing your trust in FranNet.

INFORMATION COLLECTED AND HOW WE USE IT

DATA SHARING AND TRANSFER

COOKIES AND WEB BEACONS

CHOICE

CHILDREN'S PRIVACY

DATA SECURITY AND RESPONSIBILITY

ACCESS TO YOUR INFORMATION AND COMPLAINTS

LINKS TO OTHER SITES

YOUR ACCEPTANCE OF OUR PRIVACY PRACTICES

INFORMATION COLLECTED AND HOW WE USE IT

WHAT WE COLLECT

FranNet's primary goal in collecting personal information from you is to give you a meaningful, enjoyable and customized experience while using our website, and to allow us to develop new products and services which are relevant to you. Personal information also allows us to provide services and features that most likely meet your needs, and to customize our service to make your online experience smooth and efficient.

Personal information received from you online will only be used by FranNet, and Franchisors represented by FranNet, except as otherwise required by law.

  a) Personal Information: When you visit FranNet's website, we will not collect any personal information about you (including but not limited to your name, address, telephone number, email address, and credit card number if you place an order with us) unless you provide it to us voluntarily. If you opt not to provide us with personal information you can still access our websites; however you may be unable to participate in certain promotions or receive product or service information offered through FranNet's website or advertisements.

  b) Aggregate and Statistical Data: FranNet may collect certain aggregate data called web log many of our webpages. For instance, when you visit our website, our webserver will automatically recognize some non-personal information, including but not limited to the date and time you visited our site, the pages you visited, the referrer (the website you came from), the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using (e.g., Windows '98 or Mac OS), and the domain name and address of your Internet service provider (e.g., America Online, Earthlink). Neither our cookies nor web beacons nor web log information collects any personal information. They do not contain personal information such as your name or email address. In some cases we may also collect information about you that you voluntarily submit and which is not personal, such as general statistical information like age, gender, zip/postal code, preferences and interests.

INFORMATION WE COLLECT

FranNet does not require visitors to our websites to provide personal information in order to obtain access to any of our sites. FranNet collects personal information (including but not limited to your name, address, telephone number, and email address) from our visitors only on a voluntary basis.

You are in control of the personal information you provide to FranNet online. You can:

1. Ask for a copy of your personal information

2. Ask for your personal information to be corrected or updated

3. Ask us to remove your personal information from our records

To do this, please contact us using the links provided later in this statement. FranNet will use reasonable efforts to fulfill you request.

One some FranNet pages you can order educational materials, respond to surveys, or otherwise express an opinion, subscribe to one of our services such as newsletters. These programs require you to submit some information in order to participate. These programs and the types of information required are described in more detail below.

Registration/Subscriptions/Product Requests: To register for certain services or request certain publications, we may ask visitors to submit their name, email address, home address, and zip/postal code. In addition, we ask for country of residence and age so that we can comply with all applicable privacy regulations. You can further make choices about receiving email newsletters and alerts from FranNet. You can always decide not to receive or stop receiving any email from FranNet that you do not want.

Referrals: Occasionally, visitors will have the opportunity to forward information on the website to friends/relatives. This personal referral information you provide to facilitate this communication is used on a one-time basis or stored only for analysis purposes, and is not further used by FranNet to recontact referred individuals, except in circumstances where we obtain consent from the people you have referred to receive communications from us.

Questionnaires, Surveys and Profile Data: FranNet may occasionally ask visitors to complete questionnaires and opinion polls about their interests, needs, and attitudes. This information helps us provide better services that meet customer needs. Participation is completely voluntary and these surveys are optional.

HOW WE USE YOUR INFORMATION

a) Personal Information: We may use your personal information to contact you. For example, we may send you marketing or promotional materials including emails or other information; we may respond to your comments or requests for information; or we may contact you if needed in the course of facilitating services offered through our website.

We also use personal information about you to improve our marketing and promotional efforts; to statistically analyze site usage; to improve our content; and to customize our sites' content, layout and services. We may also use your information to deliver information to you that, in some cases, is targeted to your interests, such as new services and publications. We believe these uses allow us to improve our site and better tailor it to meet our visitors' needs. FranNet does not collect personal information automatically, but we may combine non personal information collected automatically (e.g., through cookies) with your previously submitted personal information.

FranNet may occasionally send visitors who have opted-in emails describing new products, promotions or events. These services are optional and you may opt-out of these services completely, at any time. We will only store your personal information for a reasonable period of time.

b) Aggregate and Statistical Data: FranNet uses web log information (such as your web browser, operating system, pages visited, etc.) to help us design our website, to identify popular features, and for other managerial purposes. However, web logs may be used if necessary to help identify any person attempting to break into or damage our website. We may share web log information with law enforcement agencies if we believe that we have evidence of a violation of computer security or related laws.

DATA SHARING AND TRANSFER

How We May Share Information

We will not share, trade or sell personal information of our visitors for use by any business, other than the franchise concepts for which you would like more information, without your consent. However, aggregated and statistical data from our visitors may be shared with our partners. For example, we may let a partner know that approximately "20,000 people visited a webpage regarding a specific joint promotion." FranNet also reserves the right to share the information to respond to duly authorized information requests of governmental authorities or where required by law.

Data Transfers

Your personal information will generally be stored in our FranNet databases, which are located in various geographies, within the United States. For easier processing of e-mail campaigns or other marketing purposes, your personal information may however be sent, usually on a temporary basis, to countries outside the United States. FranNet data protection standards are the same, regardless of where your personal information is stored.

COOKIES AND WEB BEACONS

When you view one of our websites or interactive advertisements, we may collect some non personal information about you. The collection of this non personal information is done either through the "cookie" technology or with "web beacons" (also called "single-pixel gif" or "web pings"). Neither our cookies nor web beacons nor web log information collects any personal information.

a) Cookies: When you view one of our websites or interactive advertisements, we may store some information on your computer. This information will be in the form of a small text file, also called a "cookie". Cookies help us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to one of our websites. They also allow us to tailor a website or advertisement to better match your interests and preferences. Most browsers can be configured not to accept cookies or to indicate when a cookie is being sent.

b) Web Beacons: Web beacons are site instrumentation that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. When you ask us to send you information on a promotion or a newsletter, we may use web beacons to establish how many of the emails are actually opened. In general, any electronic image viewed as part of a web page, including an ad banner, can act as a web beacon.

Third party advertising networks that serve ads onto any FranNet web site may use cookies and/or web beacons in their advertisements. FranNet retains no control over such third party cookies and/or web beacons and does not have access to the information related to third party cookies and/or web beacons.

CHOICE

Our sites allow you to choose to receive or stop receiving communications from us or not to provide certain personal information when registering for a site or contest.

CHILDREN'S PRIVACY

FranNet believes that it's especially important to protect children's privacy online and encourages parents and guardians to spend time online with their children to participate and monitor their Internet activity. FranNet respects all applicable national and international children's privacy regulations.

FranNet does not intend to collect personal information from children. Where appropriate, FranNet will specifically instruct children not to submit such information on our websites and/or will take reasonable steps to ensure parental consent to such submission. For instance, we may ask for a visitor's age, birthday, or birth year in order to determine whether or not the visitor is a child. If the birthday or birth year entry reveals a child is under the age limit as defined by the applicable local or national law, we will not allow the child to continue. If a child has provided us with personal information, a parent or guardian of that child may contact us at the email address or address listed at the bottom of this Privacy Statement if they would like this information deleted from our records. We will use reasonable efforts to delete the child's information from our databases.

If you would like to contact us about your or your child's personal information, or to find out how you can have your child's personal information removed from our database, please see the Access To Your Information and Complaints section later in this document.

DATA SECURITY AND RESPONSIBILITY

FranNet is committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal information from loss, misuse or alteration. Franchisors or partners of FranNet who have access to your personal information in connection with providing services for FranNet are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for FranNet.

ACCESS TO YOUR INFORMATION AND COMPLAINTS

a) Accessing, Correcting, Updating and Preventing Use of Your Personal Information: If you have submitted personal information to FranNet through a FranNet website or interactive advertisement, or if someone else has submitted your personal information through a FranNet website or interactive advertisement you can:

1. Correct, Update, or Delete Your Personal Information, by clicking on this link and submitting an e-mail request correct, update or delete your information. FranNet will use reasonable efforts to supply you with the information you requested to access and to correct any factual inaccuracies in this information.

LINKS TO OTHER SITES

FranNet's website may contain links to other websites. FranNet is not responsible for the privacy practices or the content of such websites. We recommend you carefully read the privacy policies of each site you visit.

FranNet is committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal information from loss, misuse or alteration. Franchisors or partners of FranNet who have access to your personal information in connection with providing services for FranNet are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for FranNet.

YOUR ACCEPTANCE OF OUR PRIVACY PRACTICES

By using this website or any other FranNet website or interactive banner ads, you signify your acceptance of this Privacy Statement, and you adhere to the terms and conditions posted on the website. If you do not agree with any of these terms in, please do not use this site or submit any personal information.

Please check back for updates to this Privacy Statement.

Last updated: 08/01/02